FAQ

Frequently asked questions

How big is it?

It's a full ride-on float with a proper seat well and a working steering wheel — sized for a single adult rider. Exact dimensions are listed in the product specs.

How long does it take to inflate?

A few minutes with the included hand pump, or under a minute with an electric pump. Multiple independent air chambers mean it holds shape even if one is knocked.

Where can I use it?

Pools, calm lake shallows and sheltered bays. Avoid strong currents, waves or deep open water. Always wear a properly fitted life vest.

How soon does it ship?

Orders ship free worldwide and ship out within 2–5 days. After dispatch, delivery typically takes up to 8 weeks depending on destination. You'll get a tracking link by email as soon as it's on the way.

Can I return it?

All sales are final — each float is made and dispatched to order, so we can't accept returns or exchanges for change of mind. Please double-check your colour and address before you order.

What if it arrives damaged?

You're covered by our 1-year warranty against manufacturing defects. Email support@yachtcruise.co with your order number and photos and we'll repair or replace it free of charge.